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Stafford Vaughan started computer programming at an early age. He grew up near Sydney, Australia, before moving to Silicon Valley to join a leading consumer electronics company as a Training Program Manager. He has spent the majority of his career building training departments for fast growing software companies, and personally established the Zendesk public training program in 2011. As an educator, Stafford has authored the official training curricula for Zendesk, Atlassian JIRA, Confluence, GreenHopper, and GoodData. He has delivered training sessions to more than a thousand organizations in 15 countries, including NASA, the Pentagon, the United Nations in Geneva, Harvard University, Stanford Graduate School of Business, Groupon, the US Department of Commerce, Sun Microsystems, and Wells Fargo Bank. Stafford holds a Bachelor of Software Engineering degree from the University of Newcastle, he is a CompTIA Certified Technical Trainer, a Sun Certified Java Programmer, a Microsoft Certified Application Specialist, an Apple Certified Pro, and an Adobe Certified Expert. Stafford currently lives in San Francisco, and in his spare time he enjoys photography and hiking.