Jeff Sussna

Jeff Sussna

IT Service Innovation Consultant

Minneapolis, Minnesota

Areas of Expertise:

  • devops
  • continuous delivery
  • cloud
  • design thinking
  • service design
  • agile
  • QA
  • consulting
  • speaking
  • writing

Jeff Sussna is Founder and Principal of Ingineering.IT, a Minneapolis technology consulting firm that helps enterprises and Software-as-a-Service companies adopt 21st-century IT tools and practices. Jeff has nearly 25 years of IT experience. He has led high-performance teams across the Development/QA/Operations spectrum. He has a track record of driving quality improvements through practical innovation. Jeff has done work for a diverse range of companies, including Fortune 500 enterprises, major technology companies, software product and service startups, and media conglomerates.

Jeff combines engineering expertise with the ability to bridge business, creative, and technical perspectives. He uses his insight and experience to help organizations challenge assumptions and discover new solutions. He is a highly sought-after speaker and writer respected for his insights on topics such as Agile, DevOps, Service Design, and cloud computing.

Jeff’s interests focus on the intersection of development, operations, design, and business. He is the author of Designing Delivery: Rethinking IT in the Digital Service Economy.

Designing Delivery Designing Delivery
by Jeff Sussna
July 2015
Print: $44.99
Ebook: $38.99

Webcast: Using Promise Theory to Improve Digital Service Quality
December 17, 2014
This webcast we'll introduce Promise Theory as a methodology that can help us deliver continuous service quality in environments characterized by complexity, uncertainty, and change.