Alex Hidalgo has been a Site Reliability Engineer since 2011 and is an expert at all things related to SLOs. He has developed a deep love for sustainable operations, proper observability, adopting known paradigms from other industries instead of creating new ones, and using error budgets to drive decisions. Alex's previous jobs have included IT support, network security, restaurant work, t-shirt design, and hosting game shows at bars. When not sharing his passion for technology with others, you can find him scuba diving or watching college basketball. He lives in Brooklyn with his partner Jen and a rescue dog named Taco. He thinks about SLOs so much he once had a dream about defining some for Taco.