In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Chris Messina, bot evangelist, creator of the hashtag, and, until recently, developer experience lead at Uber. We talk about the origins of MessinaBot, ruminate on the need for bots that truly exploit their medium rather than imitating older apps, and take a look at what’s ahead for bots in 2017.
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Traditional résumés provide the same comprehensive overview regardless of who’s reading; MessinaBot customizes the experience of learning about its creator, and draws together content that’s ordinarily spread across many channels.
For small businesses, setting up a bot interface could be easier than creating a traditional website. Until recently, Path’s Talk app even had a call center to route messages to businesses that didn’t have messaging capabilities.