Dennis Yang on bot analytics

The O’Reilly Bots Podcast: Measuring interactions between bots and humans.

By Jon Bruner
September 1, 2016
Pendule de Foucault du Panthéon de Paris. Pendule de Foucault du Panthéon de Paris. (source: Arnaud 25 on Wikimedia Commons)

In episode three of the O’Reilly Bots podcast, Pete Skomoroch and I speak with Dennis Yang, co-founder and chief product officer of Dashbot, an analytics platform for bots. Bots are a new way for humans to interact with computers, and require new ways of thinking about measurement.

We discuss crucial differences between bots and conventional interfaces, how human writers are essential for setting the right tone in a bot, and why users ask bots to tell them jokes.

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