Four short links: 4 November 2019
Disinformation, Ticketing, Run a City Like a Company, and In-Browser Ultrasonic Data Transfer
- Beyond Bots and Trolls: Understanding Disinformation as Collaborative Work — we examine three case studies of online information operations using a sociotechnical lens that draws on CSCW theories and methods to account for the mutual shaping of technology, social structure, and human action. Through this lens, we contribute a more nuanced understanding of these operations (beyond “bots” and “trolls”) and highlight a persistent challenge for researchers, platform designers, and policy makers—distinguishing between orchestrated, explicitly coordinated, information operations and the emergent, organic behaviors of an online crowd.
- Alf.io — open source ticket reservation system. Their draft new web site does a better job explaining what they do and why they’re good. (via Hacker News)
- How to Run a City Like Amazon, and Other Fables — The idea behind the book is to ask what would it be like to live in a city administered using the business model of Amazon (or Apple, IKEA, Pornhub, Spotify, Tinder, Uber, and more), or a city where critical public services are delivered by these companies? (via Rob Kitchin)