January 2024
Intermediate
1h 41m
English
on-demand course
Building Trust as a Manager: Learn How to Build Strong, Authentic Relationships
with Sujatha Das
Closed Captioning available in German, English, Spanish, French, Japanese, Korean, Portuguese (Portugal, Brazil), Chinese (Simplified), Chinese (Traditional)
Overview
Trust is the bedrock of every relationship and for managers, it is vital to ensuring that team members feel supported and perform successfully. Without trust, teams fracture: individuals do not share information, conflicts increase, and cooperation breaks down.
In this on-demand course, managers will learn the importance of trust and several models for fostering it. You will learn common behaviors that break trust and ways to build it back and forge strong team relationships.
What you’ll learn and how you can apply it
- Understand the importance of trust at work
- Learn the three dimensions of trust
- Understand the trust equation
- Learn the pillars of trust
- Learn the ways to build trust
- Develop strong team relationships
- Understand the traits of trustworthy managers
- Understand the ABCD Model of Trust
- Distinguish between trust building actions and trust breaking actions
- Understand trust inducing behaviors
This course is for you because…
- You're a team leader or manager who needs to build more trust with the team.
- You're a manager who feels that a lack of trust is impeding your team’s success.
- You're a new manager who needs to build a cohesive and high-performing team and you want to start off on the right foot.
Prerequisites:
- Experience as a manager
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