February 2026
3h 36m
English
Overview
Equip yourself with the skills to handle tough leadership conversations. Learn to navigate pay rise requests, performance feedback, and more with empathy, clarity, and authority.
About This Audiobook
- Learn to navigate difficult leadership conversations with clarity and compassion
- Gain actionable strategies for addressing performance issues, pay rise requests, and mental health discussions
- Develop skills to foster psychological safety and build trust within your team
In Detail
Leadership is often tested in difficult conversations. Whether it’s addressing performance issues, navigating requests for pay rises, or managing team conflicts, these moments define your leadership. In this course, you’ll gain the skills and strategies needed to navigate these conversations with clarity, compassion, and confidence. Led by Executive Coach Ruth Farenga, each lesson delves into common leadership challenges and provides actionable frameworks to handle them effectively.
You'll start by learning how to approach pay rise and promotion requests, setting clear expectations while maintaining motivation. As you progress, you’ll discover how to deliver performance feedback with empathy, how to support team members dealing with mental health issues, and how to manage conflict and divergent views within your team. Through practical examples and proven strategies, you’ll learn to create a culture of openness, trust, and psychological safety—ensuring that every tough conversation strengthens your leadership and team dynamics.
By the end of this course, you’ll have the tools to approach any leadership challenge with confidence, ensuring that difficult conversations become opportunities for growth, understanding, and alignment.
What you will learn
- Approach pay rise and promotion discussions with clarity, fairness, and structure
- Deliver performance feedback with empathy and compassion, fostering improvement
- Effectively support team members through mental health challenges
- Navigate team conflict and divergent views constructively
- Lead difficult employees and high performers with confidence and clarity
Audience
This course is designed for managers, senior leaders, and team leads who want to improve their ability to lead difficult conversations. No formal prerequisites are required, though experience in team leadership will enhance the learning experience.
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