December 2023
Intermediate
4h 23m
English
Closed Captioning available in English
Overview
In this 4-hour course, you’ll prepare for CompTIA A+ Core 1 (220-1201). You’ll build hands-on skills in hardware, mobile devices, networking, virtualization, cloud, and structured troubleshooting for job-ready IT support.
What I will be able to do after this course- Identify and configure key laptop, desktop, and mobile components
- Set up wireless, IP addressing, DNS, and DHCP for stable networks
- Troubleshoot PCs, storage, displays, printers, and peripherals
- Diagnose mobile connectivity and application support issues
- Explain virtualization models and core cloud service offerings
Alicia Pearlman—CompTIA Subject Matter Expert with 20+ years in IT and 15+ years teaching. Holds A+, Network+, ITF+, MCP and Google credentials in IT Support, Cybersecurity, AI, and Data Analytics. Brings industry practice and learner-centered design to build current, career-aligned skills.
Who is it for?Aspiring IT support specialists, help desk technicians, and entry-level admins seeking exam-aligned fundamentals. Learners with basic computer familiarity who want practical hardware, networking, and troubleshooting experience. Professionals aiming to validate capabilities and step confidently into real-world IT support roles.
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