Case Study: How Thoughtworks and Open GI used four key metrics to succeed with their digital transformation

When Open GI transitioned one of its flagship products to an Azure-based SaaS offering, the work involved organizational redesign, developer upskilling, and architectural transformation. Key to tracking and continually improving all these efforts was Accelerate’s “four key metrics” for supporting software delivery performance: lead time, deployment frequency, mean time to restore (MTTR), and change fail percentage.

Join us for this Case Study with Thoughtworks tech principal Andrew Harmel-Law to explore Open GI’s digital transformation and learn how the company set the four key metrics up and embedded them in the emerging build-and-learn culture. Andrew will cover each step in the process, from zero to getting the metrics up and running as a tool for team learning and improvement. Along the way, you’ll also hear about the trade-offs, successes, and setbacks encountered as well as the wide-ranging impacts of all teams having these metrics at their disposal.

Recorded on February 22, 2022. See the original event page for resources for further learning or watch recordings of other past events.

O'Reilly Case Studies explore how organizations have overcome common challenges in business and technology through a series of one-hour interactive events. You’ll engage in a live conversation with experts, sharing your questions and challenges while hearing their unique perspectives, insights, and lessons learned.

Please note that slides or supplemental materials are not available for download from this recording. Resources are only provided at the time of the live event.