Video description
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Table of contents
- Open
- Foreward
- Part 1, Chapter 1: CRM, Reporting, and a False Sense of Control
- Part 2, Chapter 2: What Can We Really Manage?
- Chapter 3: Business Results-the Company's Health
- Chapter 4: Sales Objectives-the Sales Force's Mandates
- Chapter 4 continued
- Chapter 5: Sales Activities-the Drivers of Sales Performance
- Chapter 5 continued
- Part 3, Chapter 6: Building the Foundation for Control
- Chapter 6 continued
- Chapter 7: Selecting and Collecting Your Metrics
- Chapter 8: Managing with Processes and Numbers
- Chapter 9: Mission Accomplished
- Close
Product information
- Title: Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance
- Author(s):
- Release date: October 2011
- Publisher(s): McGraw Hill-Ascent Audio
- ISBN: 9781260117622
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