June 2018
21m
English
Closed Captioning available in German, English, Spanish, French, Japanese, Korean, Portuguese (Portugal, Brazil), Chinese (Simplified), Chinese (Traditional)
Overview
Most workplace conversations are simple exchanges of information, and little else. Being truly listened to, though, is an uncommon and transformative experience. When you know how to listen well, you become sought after as a trusted advisor and your influence soars. In this segment, learn how to guide conversations that show respect and understanding, and make the listener an invaluable source of new solutions.