Mapping Experiences

Errata for Mapping Experiences

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The errata list is a list of errors and their corrections that were found after the product was released. If the error was corrected in a later version or reprint the date of the correction will be displayed in the column titled "Date Corrected".

The following errata were submitted by our customers and approved as valid errors by the author or editor.

Color key: Serious technical mistake Minor technical mistake Language or formatting error Typo Question Note Update

Version Location Description Submitted By Date submitted Date corrected
Printed, PDF, ePub, Mobi,
Page xiii
mid page

It refers to Ramsay Gordon in the text instead of Gordon Ramsay.

Jim Kalbach
Jim Kalbach
Jun 15, 2016  Dec 09, 2016
Page 39-41
The six steps of the process

The case study indicates the overall process has six steps. Numbered steps follow in an ordered list, but the numbering is wrong: 1, 1, 2, 2, 3, 3. Shouldn't it be 1,2,3,4,5,6?

Chad Garrett  Aug 01, 2019  Nov 27, 2019
Page 11905


Current Copy
In one case, the experience is exhilirating; in the other, it’s a dreadful few minutes of nausea.
exhilirating; should be exhilarating;

Current Copy
Model Generation (Wiley, 2010). It has become very popular since them. The nine boxes of the canvas represent the key components
"popular since them. The nine " should be "popular since then. The nine "

Current Copy
various relationships that are possible to map. For instance, in Figure 4-3 the relationship of the advertiser to the publisher is unlike
"instance, in Figure 4-3 the relationship " should be "instance, in Figure 4-2 the relationship "

Current Copy
The critical incident technique not only avoids generalizations but also gets deep insight into useruseremotions and philosophies people have about their experiences.
"insight into useruseremotions and " should be "insight into user emotions and "

Anonymous  Oct 22, 2019  Nov 27, 2019