Objective 5.1 Given a scenario, apply the best practice methodology to resolve problems.The CompTIA Troubleshooting MethodologyREVIEW5.1 QUESTIONS5.1 ANSWERSObjective 5.2 Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and powerTroubleshooting Common SymptomsPower-On Self-Test Beep CodesProprietary Crash ScreensNo PowerSluggish PerformanceOverheatingBurning Smell and SmokeIntermittent ShutdownsApplication CrashesGrinding NoiseCapacitor SwellingInaccurate System Date/TimeOther SymptomsREVIEW5.2 QUESTIONS5.2 ANSWERSObjective 5.3 Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arraysTroubleshooting Common SymptomsLight-Emitting Diode (LED) Status IndicatorsGrinding NoisesClicking SoundsBootable Device Not Found/Failure to BootData Loss or CorruptionRAID FailureS.M.A.R.T. FailureExtended Read/Write Times and Read/Write FailureMissing Drives in OSOther SymptomsREVIEW5.3 QUESTIONS5.3 ANSWERSObjective 5.4 Given a scenario, troubleshoot video, projector, and display issuesTroubleshooting Video, Projector, and Display IssuesIncorrect Data SourcePhysical Cabling IssuesBurned-Out BulbFuzzy or Distorted ImageDisplay Burn-InDead PixelsFlashing Screen/Flickering ImageIncorrect Color DisplayAudio IssuesDim ImageIntermittent Projector ShutdownsOther SymptomsREVIEW5.4 QUESTIONS5.4 ANSWERSObjective 5.5 Given a scenario, troubleshoot common issues with mobile devicesTroubleshooting Mobile DevicesPoor Battery Health/Short Battery LifeSwollen BatteryBroken ScreenImproper ChargingPoor/No ConnectivityLiquid DamageOverheatingDigitizer IssuesPhysically Damaged PortsMalwareCursor Drift/Touch CalibrationOther SymptomsREVIEW5.5 QUESTIONS5.5 ANSWERSObjective 5.6 Given a scenario, troubleshoot and resolve printer issuesTroubleshooting Printing IssuesLines Down the Printed PagesGarbled PrintToner Not Fusing to PaperPaper JamsFaded PrintsIncorrect Paper SizePaper Not FeedingMultipage MisfeedMultiple Prints Pending in QueueSpeckling on Printed PagesDouble/Echo Images on the PrintIncorrect Color SettingsGrinding NoiseFinishing IssuesIncorrect Page OrientationOther SymptomsREVIEW5.6 QUESTIONS5.6 ANSWERSObjective 5.7 Given a scenario, troubleshoot problems with wired and wireless networksTroubleshooting Network IssuesIntermittent Wireless ConnectivitySlow Network SpeedsLimited Connectivity/No ConnectivityJitterPoor VoIP QualityPort FlappingHigh LatencyExternal InterferenceOther SymptomsREVIEW5.7 QUESTIONS5.7 ANSWERS