1.1 Why write this book? Who might find it useful? Why five volumes?1.1.1 Why write this series? Who might find it useful?1.1.2 Why five volumes?1.2 Features you'll find in this book and others in this series1.2.1 Chapter context1.2.2 The lighter side (humour)1.2.3 Quotations1.2.4 Definitions1.2.5 Discussions and explanations with a mathematical slant for Formula-philes1.2.6 Discussions and explanations without a mathematical slant for Formula-phobes1.2.7 Caveat augur1.2.8 Worked examples1.2.9 Useful Microsoft Excel functions and facilities1.2.10 References to authoritative sources1.2.11 Chapter reviews1.3 Overview of chapters in this volume1.4 Elsewhere in the ‘Working Guide to Estimating & Forecasting’ series1.4.1 Volume I: Principles, Process and Practice of Professional Number Juggling1.4.2 Volume II: Probability, Statistics and Other Frightening Stuff1.4.3 Volume III: Best Fit Lines and Curves, and Some Mathe-Magical Transformations1.4.4 Volume IV: Learning, Unlearning and Re-learning curves1.4.5 Volume V: Risk, Opportunity, Uncertainty and Other Random Models1.5 Final thoughts and musings on this volume and seriesReferences