December 2001
Intermediate to advanced
2 pages
9m
English
article
Leadership in Action: A Question of Leadership - The Terrorist Attacks on September 11 Brought Stark Reminders that Extraordinary Circumstances Require Extraordinary Leadership. What Can Leaders do to be as Effective as Possible During a Crisis?
by Gene Klann, Karen Peterson
Overview
Leaders need to be in the thick of things, and their followers need to know it. In the midst of a crisis, emotionally intelligent leaders provide structure and stability.
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