December 2001
Intermediate to advanced
2 pages
9m
English
article
Leadership in Action: A Question of Leadership - The Terrorist Attacks on September 11 Brought Stark Reminders that Extraordinary Circumstances Require Extraordinary Leadership. What Can Leaders do to be as Effective as Possible During a Crisis?
by Gene Klann, Karen Peterson
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A QUESTION of LEADERSHIP
GENE KLANN
Klann is a senior program associate at CCL in Greensboro. Previously he served twenty-five years in the U.S. Army, with tours of duty in Vietnam, Germany, Panama, the Persian Gulf, Italy, and Belgium. He holds a Ph.D. degree from the Free University of Brussels.
Many books and articles have been written about corporate crisis management. But managing a crisis is not necessarily the same thing as providing leadership during a crisis.
One of the things that became poignantly clear in the aftermath of the horrendous attacks on the World Trade Center and the Pentagon on September 11 is that during a time of crisis, good leaders naturally and rightfully turn their attention to the human side of the crisis—in other ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.