10.1 Observing an agent10.1.1 Pillars of observability: Metrics, traces, and logs10.1.2 Generating, collecting, and exporting telemetry: OpenTelemetry10.2 Building datasets and establishing evaluation criteria10.2.1 What should we evaluate?10.2.2 Creating a dataset10.2.3 Analyzing errors10.2.4 Designing rubrics and metrics10.3 Evaluating with LLM-as-a-judge10.3.1 Types of LLM-as-a-judge10.3.2 Building a rubric-based evaluation system10.4 Operations: CI/CD10.4.1 Evaluation-gated deployment10.4.2 Improving the test set and evaluator: Agent quality flywheel