STEP ONE

Discuss Business Alignment with Clients

OVERVIEW

Not all projects are appropriate for business alignment.

Communication with the client should be clear and open.

There are five critical areas of discussion.

The best time to have the initial discussion with the client about the business alignment issue is at the conception of the project. The preparation necessary for these conversations is a full understanding about the value of business alignment and the key issues involved in the V-model, the alignment process (covered in the Introduction). This chapter, the first step to business alignment, explores the necessary conversations that must be conducted early, not only to explain the concept of business alignment to the client, but also ...

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