10 Steps to Successful Business Alignment

Get full access to 10 Steps to Successful Business Alignment and 60K+ other titles, with free 10-day trial of O'Reilly.

There's also live online events, interactive content, certification prep materials, and more.

Don’t leave empty-handed

Get Mark Richards’s Software Architecture Patterns ebook to better understand how to design components—and how they should interact.

Get it now

	Preface
	Introduction
STEP ONE	Discuss Business Alignment with Clients
STEP TWO	Determine Payoff Needs
STEP THREE	Identify Business Needs
STEP FOUR	Identify Performance Needs
STEP FIVE	Identify Learning and Preference Needs
STEP SIX	Set Higher Levels of Objectives
STEP SEVEN	Design for Results
STEP EIGHT	Measure the Business Impact
STEP NINE	Isolate the Effects of the Program
STEP TEN	Report the Results of Business Alignment
	References
	Appendix
	Index
	About the ROI Institute
	About the Author