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Latham, Gary P. (2009). Becoming the Evidence-Based Manager. Boston, MA: Brealy.

O’Sullivan, E., G.R. Rassel, and M. Berner. (2008). Research Methods for Public Administrators. New York, NY: Pearson Longman.

Phillips, Jack J. and Patricia Pulliam Phillips. (2008). Beyond Learning Objectives. Birmingham, AL: ROI Institute.

Phillips, Jack J. and Patricia Pulliam Phillips. (2010). Measuring for Success: What CEOs Really Think About Learning Investments. Alexandria, VA: ASTD Press.

Phillips, Jack J. and Patricia Pulliam ...

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