Step 8

Plan, Measure, and Adjust


• Build a habit of planning.

• Share your plans.

• Encourage your team to plan.

• Monitor progress to plans and goals.

• Act with perseverance and agility.

We explored how managers should define their most important priorities in step 1 (know your business) and ways they can translate this into a definition of excellence for their team members in step 3 (define and model excellence). These steps will enable you and your employees to better focus on the work that matters and makes the greatest contribution to the organization. But things change. Circumstances change. New challenges pop up and new opportunities emerge. To ensure alignment and maximize your impact, you’ll need to develop strong yet flexible ...

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