Chapter 2Lead Others

Few human events underscore the need for leadership in the way change does. Whether the change is a natural disaster, an unexpected event, or the well-planned execution of a well-known change, leadership is required.

If you are in a leadership role, that leadership is you. You are the one to whom direct reports look for answers and bosses look for wellexecuted implementation. You are the one with whom the buck stops and who may be accountable for some small or large part of the ultimate outcome of the change.

And you are also the one who must align others in order for the change to happen. Whether in large part or in small part, your ability to get individuals focused, engaged, and marching forth will determine the degree ...

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