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Table of Contents
Prologue: How to Read this Book
Chapter 1: Change Starts at Home:Manage Yourself
Chapter 2: Lead Others
Chapter 3: Prepare Early
Chapter 4: Recognize Change as aParticipative Sport
Chapter 5: Create a Change Army
Chapter 6: Open Your Mouth—Regularly
Chapter 7: Fall in Love with Reruns
Postlogue: Create a Strategic Partnership with Technology
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