The 10×Generation journey
Think of the last plane flight you went on. There were three key milestones that took place for you to get in the air (see Figure 1).
Figure 1 The 10×Generation journey
Stage 1: Boarding
Before boarding, you know exactly where you are going, because your tickets show you. You have checked in for the flight and have boarded the plane with the other passengers. On the ground, there are baggage handlers loading the plane with luggage, there are ground crew ensuring the safety of everyone on board, and on the flight deck are pilots checking the route to the destination.
In the control tower, there are flight controllers ...
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