Chapter 16
Phase III: The Third Six Months
During Phase III, the leaders again will address the core issues of goals, pilot projects, tools, inclusion of individuals to the new culture, and sustaining the gains. During this phase, you will be approaching and even, in some cases, commencing the autonomous activity that will take off in full measure during Phase IV (described in Chapter 17). This round of pilot projects will be at or near the front-line teams, although all projects done during this period will continue to be treated as pilot projects with team leaders and SMEs assigned by management ad hoc to the task. During this third six-month period, you should complete the following activities:
1. Establish quality stations as the last ...
