16. W. Edwards Deming’s Theory of Management: A Model for Cultural Transformation of an Organization
Background on W. Edwards Deming
W. Edwards Deming was born in Sioux City, Iowa, on October 14, 1900, and died in Washington, DC, on October 20, 1993. He developed a theory of management called the System of Profound Knowledge that promotes Six Sigma management and is described in the remainder of this chapter.
Deming’s System of Profound Knowledge
Deming developed a theory of management that promotes “joy in work” through the acquisition of process knowledge (learning) gained from experience and coordinated by theory. This theory is called the System of Profound Knowledge (Deming, 1993; Deming, 1994). Joy in work doesn’t imply that every day ...
Get A Guide to Six Sigma and Process Improvement for Practitioners and Students: Foundations, DMAIC, Tools, Cases, and Certification, Second Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
