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A Guide to the Human Resource Body of Knowledge (HRBoK) by Dave Ulrich, Sandra M. Reed

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Appendix HGlossary of Terms

absenteeism    Not coming to work
Not coming to work because of illness or personal problems. Many companies calculate the rate of absenteeism of their employees, which is the average number of days they do not come to work.
accountability    Responsibility
An obligation to accept responsibility for one's actions
accrual    A method of accounting
An accounting method that recognizes a company's financial performance by recording income and expenses at the time a transaction occurs, rather than when a payment is received or an invoice is paid
acquiring company    A company that buys another company
The business or organization that is buying another business
acquisition    An acquired company
A process in which one organization buys another organization
active listening    Checking for understanding
A communication method that a listener uses to interpret and evaluate information from a speaker
ADA    Americans with Disabilities Act
A U.S. law that prevents an organization or person from discriminating against an employee because of physical or mental disabilities
ADDIE model    A training design technique
A process for designing training programs that has five steps: analysis, design, development, implementation, and evaluation
ad hoc    Not planned, for a specific case
A solution to a specific problem that is not planned, or cannot be used in other situations
ADR    Alternative dispute resolution
A method for resolving a disagreement without going ...

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