A, Mind for Business

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CHAPTER 2 MASTER YOUR MOODS

An emotional business

Seeing the wood for the trees

Self-regulation at work

Emotional intelligence

Getting the message

We aren’t always comfortable talking about our feelings.

Discussing our emotions can feel too personal, even self-indulgent, particularly in a business context. Calling someone ‘emotional’ can even sound like an insult, implying that their judgement is unsound or their behaviour unpredictable. For some ...

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