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A Profile of the Hospitality Industry by Charles G. Partlow, Betsy Bender Stringam

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Index

AccorHotels, 21, 39

Acquisition of labor, 68–71

Africa

hospitality industry, expansion of, 129

Aimbridge Hospitality, 29

Amazon, 98

Ambassador, 2

American Automobile Association

diamond rating system, 97

Americans with Disabilities Act (ADA), 105

Aramark, 16, 34

Asia

hospitality industry, expansion of, 57–58, 127–128

Automatic Retailers of America (ARA). See Aramark

Barriers to entry

hotels, 80–81

imitation, 81–82

restaurants, 81

Bell, Glen, 13

Best Western, 21, 49

Bing, 98

Blitz, Gerard, 22

Bloomin’ Brands, 30

Bombings, as threat to hospitality industry, 118–119

Boulanger, 11

Brand(s/ing)

collectors, 51–55

strategies, 59–64

Brinker International, 31

Brinker, Norman, 14

Bureau of Labor Statistics, 69

Burns, Matthew, 13

Caesar’s Entertainment, ...

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