Chapter 15 Continuous Improvement for Thriving Communities
The path to social-good-driven government is built upon the foundation of efficient and effective government. Applying CI methodology, practitioners are finding potential far beyond the operational achievements.
In the introduction to The Machine that Changed the World, the authors echoed their title, predicting: “In this process we’ve become convinced that the principles of lean production can be applied equally in every industry across the globe and that the conversion to lean production will have a profound effect on human society—it will truly change the world.”1
In his study of Toyota, Mike Rother found that the practices “had a potential beyond ...
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