The Strategy-Oriented Project Scope Definition
Chapter 1 introduced the role of projects in organizations. Accordingly, projects are a means of realizing strategic objectives, thus projects should deliver some beneficial changes implied in the organizational strategy. Thus organizations need to achieve success on their projects, otherwise there is no potential for successful survival and long-term success.
Chapter 2 introduced those success criteria based on which the success achieved on projects may be evaluated. One of these success criteria is client satisfaction, which is based on the extent to which a completed project result contributes to achieving the underlying strategic objective. Achieving client satisfaction, therefore, ...