12. Managing Your Auctions

You might think the hard work would be over once you've listed an item for sale—but you'd be wrong. There's plenty of work to do over the course of an eBay auction, and even more after the auction ends. Not only do you have to keep track of the current bids, but you might also have to answer questions from bidders, update your item listing, cancel bids from questionable bidders, and—on rare occasions—cancel the entire auction. Then, when the auction is over, you need to contact the winning bidder, handle payment, pack and ship the item, leave feedback for the buyer, and add all the auction details to your ongoing records.

That's ...

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