Absolute Beginner’s Guide to eBay®, Fifth Edition

Chapter 17. After the Sale: Concluding the Transaction

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The Post-Auction Process

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Communicating with the Winning Bidder

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Accepting Payment

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Packing and Shipping

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Finishing Things Up and Leaving Feedback

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Handling Buyer Complaints and Problems

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What If You Don’t Sell Your Item?

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What If the Buyer Doesn’t Pay?

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You’ve waited the requisite 7 (or 3 or 5 or 10) days, and your auction has finally ended. What comes next?

The post-auction process involves more work, in most cases, than the listing process. You have to contact ...