© Neelesh Ajmani and Dinesh Kumar 2017

Neelesh Ajmani and Dinesh Kumar, Achieving and Sustaining Secured Business Operations, https://doi.org/10.1007/978-1-4842-3099-2_6

6. Security Effectiveness

Neelesh Ajmani and Dinesh Kumar2

(1)Hopkinton, Massachusetts, USA

(2)Chadds Ford, Pennsylvania, USA

Measuring effectiveness is fundamental for driving adoption and progress toward goals. Customer-centricity is a prerequisite for defining effectiveness.

Current State of Measures

Considering that Information Security is, at best, a governance topic in the boardroom and the accountability is assigned to the IT department, the metrics for measuring security effectiveness, if any, are IT-centric and operational in nature in most organizations. Many of these ...

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