Chapter 4. Visual Design Is an Enhancement

“I’ve been amazed at how often those outside the discipline of design assume that what designers do is decoration—likely because so much bad design simply is decoration. Good design isn’t. Good design is problem solving.”

—JEFFREY VEEN

In 2012, a blog post from Jason Samuels of NCFR (National Council on Family Relations) caught my eye.1 In the post, Jason took a look at the analytics data collected from the NCFR site2 over a four-year period to demonstrate how much the profile of its users—professionals studying family dynamics and such—had changed over that period.

1 http://perma.cc/K75N-PFXN

2 http://perma.cc/Y8FQ-YCCS

He found that OS-wise, Windows use had dropped from 93.5 percent to 72.4 percent, ...

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