Adobe ColdFusion 8 Web Application Construction Kit, Volume 3: Advanced Application Development

Chapter 81. Integrating with SMS and IM

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• Understanding IM 621

• Defining IM Gateways 623

• Creating Your First IM Application 626

• Creating Interactive Applications 632

• Understanding SMS 635

• Defining SMS Gateways 637

• Generating SMS Messages 639

• Responding to SMS Messages 640

• Extending Your Application Even Further 641

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This chapter will expand on your knowledge of gateways and introduce you to two specific gateways, the SMS and IM gateways. While these gateways behave in a very similar manner to other ColdFusion gateways, they do have some particularly interesting features that can help you build incredible and sophisticated messaging applications.

For instance, let us take the humble helpdesk every company has. ...