000Introduction
The Home Equity Loan, Line-of-Credit, and Reverse Mortgage System (HELLOCARMS), as to be deployed in the first release, allows Globobank Telephone Bankers in the Globobank Fairbanks call center to accept applications for home equity products (loans, lines of credit, and reverse mortgages) from customers. The second release will allow applications over the Internet, including from Globobank business partners as well as customers themselves.
At a high level, the system is configured as shown in Figure 1. The HELLOCARMS application itself is a group of Java programs and assorted interfacing glue that run on the Web server. The Database server provides storage as the application is processed, while the Application server offloads ...
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