Chapter 1. The Work of Remembering
Do you remember the first time you used ChatGPT? I can recall talking with my colleagues about how Promethean the technology was. I can remember how scary yet oddly normal interacting with it felt. But I can’t remember the specific moment I started using it, what I asked it, or even if the answer I was given was particularly novel. Like the millions of input and output tokens that I have passed through LLMs since, my first interactions with ChatGPT were almost certainly unremarkable.
What we want from these AI tools has expanded as fast as their capabilities have. We now expect them to use tools themselves, to carry context from one interaction to the next, to build on what they know about us and our work. But how does that actually happen?
The answer is memory. Not of the biological sort that holds our dearest, most ephemeral experiences, but something more mechanical and pragmatic. Agent memory is a system for storing, retrieving, updating, and forgetting the knowledge ...
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