AI Product Manager's Handbook - Second Edition

Preface

It’s hard to find anyone these days who doesn’t have strong reactions to AI. I’ve watched my own feelings evolve with its rise, ebbing and flowing over the years. As a student, I felt an overwhelming excitement and optimism about where AI – and the fourth industrial revolution it accompanies – might lead us. That initial thrill was tempered as I began organizing AI events with virtual speakers and managing a data and AI book club. I adopted a monthly practice of learning about how bias and dependence on AI compromise our lives in both visible and unseen ways. AI is a double-edged sword – capable of driving immense progress but fraught with ethical dilemmas, privacy risks, and the perpetuation of biases we’re still struggling to confront ...