Chapter 29: Written and Oral Communication
WHAT YOU WILL LEARN
High-quality written and oral communication is essential in all fields of endeavor, including the chemical process industry.
Throughout your career as an engineer, chances are that you will draw on your skills in oral and written communication far more often than you ever imagined. Engineers report that they spend most of their time using some combination of the four communication skills: writing, speaking, reading, and listening [1]. The situation is the same for most engineering students, although their education may have given them far more opportunity to read and to listen than to write and to speak.
Technical writing and oral presentation skills are particularly important ...
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