Book description
A truly revolutionary method of change management, Appreciative Inquiry (AI) emphasizes inquiry into strengths, rather than focusing exclusively on fixing weaknesses. Written by the originators and leaders of the AI movement, this accessible guide offers a practical introduction to the method, which has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, as well as organizations' abilities to meet the needs of society. Full of exciting stories that illustrate its many applications and benefits, this is the most authoritative guide to Al. By using this change method to systematically tap human potential, organizations, communities, and individuals become more effective.Table of contents
- Cover Page
- Title Page
- Copyright Page
- CONTENTS
- Preface
- Chapter 1: An Invitation to the Positive Revolution in Change
- Chapter 2: What is Appreciative Inquiry?
- Chapter 3: The Appreciative Inquiry 4-D Cycle
- Chapter 4: The 4-D Cycle in Action
- Chapter 5: Applying the 4-D Cycle
- Chapter 6: Roles, Responsibilities, and Relationships
- Chapter 7: Principles for a Positive Revolution
- Chapter 8: Conditions for Success: The Liberation of Power
- Conclusion
- Notes
- Index
- The Authors
Product information
- Title: Appreciative Inquiry
- Author(s):
- Release date: October 2005
- Publisher(s): Berrett-Koehler Publishers
- ISBN: 9781605092812
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