Artificial Intelligence for Business, 2nd Edition

20

Using Machine Learning to Predict Events and Outcomes

In this chapter:

• Building machine learning platforms

• Identifying practical business applications for machine learning

• Steering clear of unethical practices regarding data

• Checking out some machine learning tools

Natural language processing (NLP), automated speech recognition (ASR), and artificial intelligence (AI)-driven automated decision-making are very different technologies, but they are all developed with the help of the same technology: machine learning (ML).

All these technologies rely on the ability to identify patterns in large volumes of data and learn from those patterns. With ...