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WHY COMPANIES THAT WAIT TO ADOPT AI MAY NEVER CATCH UP

by Vikram Mahidhar and Thomas H. Davenport

While some companies—most large banks, Ford and GM, Pfizer, and virtually all tech firms—are aggressively adopting artificial intelligence, many are not. Instead they are waiting for the technology to mature and for expertise in AI to become more widely available. They are planning to be “fast followers”—a strategy that has worked with most information technologies.

We think this is a bad idea. It’s true that some technologies need further development, but some (like traditional machine learning) are quite mature and have been available in some form for decades. Even more recent technologies like deep learning are based on research that took ...

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