Chapter 5Lean and Change Management

DOI: 10.4324/9781003185789-5

All progress comes from change, but not all change is progress.

Unknown

The Change Paradox: “The only thing which won’t change in life is change itself, i.e. The process of change is the only thing that stays the same. Therefore, Resistance to change is ultimately futile!”

Charlie Protzman

Change Happens! Get over it!

Dilbert1

The best way to predict your future is to create it.

Abraham Lincoln

Introduction

As a current or future Lean practitioner, you will probably find yourself at some point talking with someone and thinking these words. “Change happens, why can’t you just accept it?” “Don’t you understand? What we are doing is going to save your job!”

But wouldn’t ...

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