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ASTD Handbook of Measuring and Evaluating Training by Patricia Pulliam Phillips

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William J. Rothwell

On how it all started…

I started my career 30 years ago, and I started as a practitioner, not as an academic. I was first a training director and was delivering many training programs in state government in Illinois. After that, I was widely involved in the insurance industry and my company and in setting up a training department from scratch, looking at everything from executive development to hourly workers and skill and technical training in an insurance environment. I have also done a number of consulting projects on training evaluation. I won’t drop names, but one state government’s entire system of community colleges ...

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