Chapter 1 Identifying Stakeholder Needs

Lizette Zuniga

In This Chapter

This chapter explores critical factors and methods to conduct needs assessment. Upon reading this chapter, you will be able to

  • explain the importance of conducting a needs assessment
  • identify the four steps of the needs assessment process
  • identify four methods to conduct a needs assessment.

The Importance of Conducting a Needs Assessment

Measurement and evaluation begin with conducting a needs assessment. If the needs important to all stakeholders are not clarified in the beginning, then measures taken during the evaluation are based on guesswork. Although needs assessments ...

Get ASTD Handbook of Measuring and Evaluating Training now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.