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ASTD Handbook of Measuring and Evaluating Training by Patricia Pulliam Phillips

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Chapter 13 Isolating the Effects of the Program

Bruce C. Aaron

In This Chapter

This chapter explores techniques that can be used to isolate the effects of programs from the effects of other factors when evaluating business performance measures. Upon completion of this chapter, you will be able to

  • explain the importance of isolating the unique contribution of a program to business outcomes
  • identify techniques available to isolate the effects of a program
  • select the appropriate isolation technique for any situation and level of evaluation.
 

The Importance of Isolating the Effect of a Program

Two particularly important challenges face consultants ...

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