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ASTD Handbook of Measuring and Evaluating Training by Patricia Pulliam Phillips

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Chapter 24 Evaluating Leadership Development

Emily Hoole and Jennifer Martineau

In This Chapter

This chapter details a case study about a leadership training program for public libraries, the successes of the program, and the methods and processes used to evaluate it. Upon completion of the chapter, you will be able to

  • recognize how to design an evaluation that targets behavior change and organizational impact as a result of a leadership development intervention
  • identify how to successfully integrate multiple measures and perspectives to build a rich description of the program and triangulate the evaluation data
  • become acquainted with how ...

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