Chapter 26 Evaluating Technical Training

Toni Hodges DeTuncq

In This Chapter

This case study describes how a basic maintenance course was developed and evaluated. Upon completion of this chapter, you will be able to

  • develop a plan for conducting an impact study for a technical program
  • develop an objective map that links learning objectives to performance objectives and performance objectives to business objectives
  • logically develop conclusions based on the results from an impact study and develop recommendations based on those conclusions.
 

Background

A large telecommunications company created a basic maintenance course to meet key organizational ...

Get ASTD Handbook of Measuring and Evaluating Training now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.